Shipping Policy/ Pick Up and In-Store Shopping

We care about the safety of your orders which is why ALL parcels are sent with Tracking Number and Signature on Delivery. 

That is why we make sure we have the lowest shipping costs around for tracked shipping with our Flat Rate Shipping Australia Wide. Choose between $9.95 Standard Post or $15.00 Express Post. 

That means you save more and can take even more advantage of our crazy prices!

All orders placed before Midnight (QLD TIME) are guaranteed shipping next business day. Orders placed after Midnight are shipped the following business day. 

Please note that the shipping method you select, is the shipping selection we choose when processing your shipping label. This does not affect our picking and packing time which is as stated above.  

Once orders have left Vinyl World, we are unable to control delivery times. Auspost advise standard shipping should arrive between 3 - 7 working days and Express is 1-3 Business Days. 

Vinyl World will remain responsible for all orders until tracked status is listed as "Delivered". If tracking is listed as "Delivered" but you have not received your parcel or have concerns, we ask you contact your local post office to raise a dispute. Please note Vinyl World will not provide a refund once the status of your shipping is "Delivered".

All orders are shipped with Signature on Delivery as standard to ensure that your parcels reach their destination safely and with a reduced chance of mis-delivery and theft.

Free Shipping promotions are always shipped using standard letter or parcel post. Express Post (even when selected) does not apply during free shipping promotions. 

Pick Up  

Pick up location is 25 Richards Road, Narangba, QLD, 4504.

Pick Up times:
Sunday and Monday - CLOSED
Tuesday - Saturday: 9am - 4pm

Local Pick Up Pick up orders are ready next business day. You will receive a second email confirming your order is ready for collection.

You are unable to collect your order until this email has been received. If you arrive prior to receiving this confirmation, you may be asked to return once your order is ready. 

WE ARE OPEN For walk in's and In-Store Shopping. 

Store hours:
Sunday and Monday - CLOSED
Tuesday - Saturday: 9am - 4pm

EFTPOS, Afterpay and Cash available for in-Store purchases.